Frequently Asked Questions
Everything you need to know about Milliard Brands products and services.
What is the standard shipping timeframe for Milliard Brands products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home and bedding items?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are Milliard foam products CertiPUR-US certified?
Yes, all our foam products, including mattresses and toppers, are CertiPUR-US certified, ensuring they are made without harmful chemicals and meet rigorous standards for emissions and durability.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer wholesale or bulk pricing for commercial projects?
We do provide bulk pricing options for hotels, healthcare facilities, and interior designers. Please contact our sales team directly through our contact page for a custom quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.