Returns & Exchanges
At Milliard Brands, we stand behind the quality of our home and wellness products with a 30-day satisfaction guarantee. If your purchase does not perfectly suit your home, we offer a straightforward return process for a full refund or exchange.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and zip code to select the items you wish to return.
Print Return Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside the package.
Package Your Items
Securely pack the products in their original Milliard packaging to ensure they arrive back at our warehouse in pristine condition.
Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing